Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. If the cleaner moves, you know it's the filter. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. I have a The Pool Cleaner (now owned by Hayward), when it is on the floor of the pool it moves extremely slowly often getting stuck in place and lacks the power to go up walls. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. It can also happen when a cleaner gets stuck, if suctioned tightly to the pool floor. Schedules: Pool pump is on 0900-1500 (6 hrs) daily, cleaner is on 1100-1300 (2 hours) daily. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. after removing the basket from the skimmer, there is a horizontal pipe on the pool side and a horizontal pipe on the deck side, but nothing on the bottom. Step 5. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Verify the booster pump is operating, and the filter and pump are turned on and running. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. By Pool Cleaner Model Browse support pages for your specific pool cleaner model. why is this happening? It could be an propeller blockage, or hair or string wound around the top propeller, or the belts or tracks are binding up, perhaps due broken teeth on gears or belts. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. Older cords can break, or if chewed by a dog . You may have grit in there, or need a new piston and cylinder assy. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . There is no debris in the pool. "description": "Automatic Pool Cleaner Troubleshooting Guide - step by step instructions on care and repair processes for suction, robot and pressure pool cleaners." Remove any debris and check for damages to the skimmer and strainer baskets. Ensure the bag is emptied regularly. Summit Aquatics in Blue Springs, MO. Im a pool cleaner. Disaster strikes and time comes to a standstill if your pool cleaner stops working. As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. learn more. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. An adjustment to the tail sweep screw, tightening the screw, located where the tail attaches, below the head float will reduce water flow to the tail. My pool is 1838. Cleaners Salt & Swim Troubleshooting Assistant. This could indicate worn drive tracks or wheel tube brushes. A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. Pressure side pool cleaners need about 30 psi to operate. Other cleaners have too much height between the cleaner and the floor, to suck up algae or dust. 04 Why is my pump noisy? Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. Install ladder guards to block the path around rails to prevent the cleaner from wrapping around the handrail. 0:00 / 2:14 How to troubleshoot your JACUZZI Whirlpool On/Off Button-JACUZZI Tub Parts iPoolandSpaParts.net 1.89K subscribers Subscribe 231K views 8 years ago JACUZZI Tub Parts. Well, thats a new one for me! The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. After clearing the intake hole, clean the skimmer basket, pump strainer basket, and pool filter. Flat head with clip on brush. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. Detergents from cleaning compounds getting into the water. Another one is when the pump is running full steam, shut off pump, looking closely at suction side and strainer pot, looking for a quick spurt or spray of water, at the instant the pump shuts off. The vertical, Automatic Pool Cleaner Troubleshooting Guide. Probably just need to add or replace a few hose floats for this issue. Need help troubleshooting what is wrong with your sump pump? If its not climbing the walls like it used to, its probably also going slower. Pisces Pool Service Oahu. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is . 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. I dont know why it wont go all over the pool. Hoses and cables. It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. . The wall connector still has the little tab on the lid of the hole cover that grips the hose, but clearly its not good enough to keep the hose in place. Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal. Swimming pool heaters are great, they make the water warm and extend the pool season on both ends. Its sole purpose is to operate the impeller. Optimum Pool & Spa, LLC. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. Only 4 left in stock - order soon. department of energy. Another option is to use a skim vac plate (made to fit your skimmer) with a 90 elbow on top, so that your skimmer basket catches the debris, not the pump basket. Problem #1: My pressure pool cleaner is not moving. Also check for obstructions inside the hose and verify all hose connections are secure. I have cleaned it and checked all connections. Hi Jon, first make sure that the cleaner is in floor/wall mode. If you have a sand filter, I would use a sand filter cleaner, or change the sand if its been awhile. Lately it has been climbing the wall until it makes it above water. My pool cleaner kreep krauly dominator keeps going up the wall and then sucking air at the top for about 20 seconds before falling down to the floor again. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. They arrived on time and diagnosed the problem with my hot tub quickly. It could also be a clogged pump basket or filter. I watched it and its running into the wall and staying put, refusing to reverse. My hose keeps coming out of the dedicated suction line. Top Pro. You can rotate them side to side, or flip them around. Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. Power Box and Control Motor Box have been tested, good. Hi Dan, I would suspect an air leak in the system, either in the vacuum hose, or in the pipe coming into the pump, or around the pump lid. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. So its sucking up dirt. Thank you, The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. We bought a new shark. Models. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Like any part of your pool equipment arsenal, pool cleaners malfunction from time to time. Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Get $75 rebate! Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. Check the design flow rate of the filter, and then check the flow charts of the current pump and other pumps, and you may be able to increase flow by a small amount, without upsetting the filtering processes. Its been working fine. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Broken or shorted wires are typically located where the power cord meets the cleaner, where the stress on the cord is highest. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. Learn More Now when I put it in, it starts fine. I have an aqua jet electric that worked great for 5 years. Is this normal? "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Look at Paramount iJet, or Hayward Hydrosweep eyeball fittings for this. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. My robotic cleaner is 4 years old. We got it moving but it will only travel backwards. To find troubleshooting information for your specific pool cleaner, select the brand you own from the list below. What can I do. "width": "611", Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Now since it works and then stops working, i dont think anything is clogged or restricted. I have replaced the belts and always clean the bag. Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. "headline": "Automatic Pool Cleaner Troubleshooting Guide", Tons of suction, but the vacuum just isnt moving around the pool (or at all). Choose your model and in only a few easy steps, order your brand new cover now! I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. We laugh and have a good time. I would definitely hire him again!" See more $75/consult estimated cost View profile 2. Hi Tommy, so its poppin wheelies? I would suggest adjusting the hose floats, there are two, that are supposed to go 12 from the cleaner head, at the end of the first short leader hose, and the other one about 9 past the first one, on the first long section of hose. Request a Quote. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. The randomizer isnt moving. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. The vac runs when it is on high but the pressure drops and the water in the glass just rolls. Also could be loose rollers or belts, slipping when it needs traction. Turn the cleaner upside down on dry land and turn the power supply on. I have a legend platinum cleaner. Pool gets lots of grass, but it should be working great with all these adjustments. Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. SAND BACK TO POOL. "name": "Ayesha", But the drain and skimmer dont get to do their job. Jacuzzi J - D300 Pool Cleaning System. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. Hi, "dateModified": "5/22/2012", the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. It has been a problem with our old one too but the new one is worse. It's powerful, balanced, and doesn't have any hammering noises (common in other suction-side pool cleaners) for quiet operation. heres the owners manual: http://www.thepoolcleaner.com/PoolCleanerSUCTION.pdf. I have read several comments about too much pressure. We have The Pool Cleaner sweeper. Holding it underwater, flip it over and shake a bit to let the air escape. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. TROUBLESHOOTING SAND FILTERS: Inspect. Slight water loss around the hose swivels is normal. learn more pumps. Check the filter screens, located at the wall attachment, and in the hose on some newer models. I have an Inferno 2 XT-6 robotic pool cleaner that is still under warranty. Any ideas? If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now